Duct Tape to COO

Operational Maturity Diagnostics

Rate your operational processes, get a clear picture of where you stand, the patterns in strengths and weaknesses, and where to focus on next.

Or even better: ask an experienced COO to interview you, using this questionnaire, show them the actual processes and get a thorough review.

Your context

Start by filling in your context:

Your stage

Based on your context, this is the startup stage you're in — and where it sits in the overall journey:

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Diagnosis

We will go through processes in 5 categories: Strategic, Finance, People Ops, Legal & Other Ops, and Revenue & Customer Ops.

For each process, answer whether it is broken or working now, has a clear owner, has documentation and tooling, and whether it could handle another level of scale.

Overall Average Score